HitJuwa Responsible Gaming Policy
HitJuwa provides responsible-play information and authenticated account controls intended to help adults keep social casino play within healthy limits.
Responsible gaming controls
Signed-in users can set session reminders and daily, weekly, or monthly purchase limits from the Responsible Gaming Tools page. Limit decreases apply immediately; increases are delayed.
Users can also activate a 24-hour, 48-hour, 7-day, or 30-day cooling-off period and can self-exclude for six months. Self-exclusion cannot be reversed through self-service during the exclusion period.
Independent support
The National Problem Gambling Helpline offers free, confidential support around the clock. Call or text 1-800-MY-RESET or visit the National Council on Problem Gambling help page. This resource is not affiliated with HitJuwa.
Eligibility and safe play
HitJuwa is intended only for adults age 18 or older who are located in an eligible jurisdiction. Avoid play when it affects finances, work, health, relationships, or other responsibilities. Contact support for permanent account closure or additional assistance.