Why We Wrote This Guide
Terms of Service documents are often long and filled with legal language. This guide breaks down the key points of HitJuwa's terms in plain English so you know exactly what you're agreeing to.
Note: This guide is for informational purposes. The official Terms of Service is the legally binding document.
Account Rules
- One account per person — You can only have one HitJuwa account. Creating multiple accounts may result in all accounts being closed.
- Age requirement — You must be at least 18 years old (21 in some states) to create an account.
- Accurate information — The information you provide during registration must be truthful. This is important for identity verification when redeeming Sweep Coins.
- Account security — You're responsible for keeping your login credentials secure. Don't share your password with others.
How the Currency System Works
- Gold Coins are not real money — GC are virtual entertainment tokens with no monetary value. You purchase them for entertainment purposes only.
- Sweep Coins are promotional — SC are received as free bonuses and can be redeemed for prizes after meeting requirements.
- No refunds on Gold Coins — Once purchased, Gold Coins cannot be refunded (except as required by law).
- Playthrough requirements — Sweep Coins must be played through a certain number of times before they can be redeemed.
Your Rights
- No purchase required — You can always play without spending money. This is a legal requirement of the sweepstakes model.
- Fair games — All games use certified Random Number Generators (RNG) for fair outcomes.
- Data privacy — Your personal information is protected under our Privacy Policy.
- Responsible gaming tools — You can set limits, take breaks, or self-exclude at any time.
Platform Rules
- Fair play — Using bots, scripts, or exploiting bugs is prohibited.
- Respectful behavior — Abusive behavior toward staff or other players may result in account restrictions.
- Content ownership — Game content, graphics, and software belong to their respective creators.
Redemption Rules
- KYC required — You must verify your identity before redeeming Sweep Coins. See our KYC guide.
- Minimum redemption — There's a minimum SC balance required for redemption.
- Processing time — Redemptions are processed within a stated timeframe after verification.
Frequently Asked Questions
Can HitJuwa close my account?
Yes, in cases of terms violations (fraud, multiple accounts, underage play). You'll be notified and given information about any remaining balance.
What happens to my coins if I don't play for a long time?
Check the terms for any inactivity policies. Generally, accounts remain active, but extended inactivity may be subject to specific provisions.